Data protection & sovereignty

GDPR-compliant — and independent of US providers.

Your customer data is yours. GRVITY anonymizes personal and company data before any AI model sees it — and runs in the EU or fully on-premise in your stack.

Privacy by design

No personal data to the AI. Period.

Before any model sees anything, personal and company data is anonymized — together with our partner Anymize. The AI decides purely on anonymized signals; plaintext PII never leaves your protected zone.

Your data is anonymized before any model sees it — plaintext PII stays in your zone.

  • GDPR-compliant — privacy by design, not bolted on
  • Anonymization upstream (partner: Anymize): PII and company data are masked before any AI processing
  • Models only ever see anonymized signals, never plaintext customer data
  • Per-channel consent, purpose limitation, deletion and access rights built in
Sovereignty

Different from the US platforms.

Klaviyo & co are US providers — your customer data ends up in US clouds. GRVITY is built European-first and can be fully decoupled from US providers: as a managed service in the EU or completely on-premise in your own stack.

US platforms (Klaviyo & co)
data in US clouds
PII flows to US providers, Schrems II risk, no real on-premise.
GRVITY
EU or your own stack
Managed in the EU — or fully on-premise, decoupled from US providers.
  • On-premise: runs entirely inside your company's stack
  • EU hosting as a managed service — data stays in Europe
  • No forced dependency on US providers
  • A dedicated Company-Brain per instance — no tenant mixing
Tracking without the headaches

Server-side and first-party — not via someone else's pixels.

Data comes in server-side and via first-party cookies — not through fragile third-party pixels in the browser. That's more robust, more privacy-friendly and independent of whatever browsers block next.

Server-side tracking

Events flow server-side via API and webhooks — reliable, complete and not cut off by ad blockers or ITP.

First-party cookies

Measurement via your own domain instead of third-party cookies that browsers increasingly block — better data quality, cleaner consent.

Where Klaviyo & co lean heavily on client-side pixels and third-party tracking, GRVITY is server-side and first-party from the ground up.

Models & inference

You decide where the intelligence runs.

The Company-Brain runs in two ways — you choose the balance of performance and data sovereignty.

Hybrid: anonymized + frontier

PII is anonymized, then powerful frontier models work on the anonymized signals. Maximum quality, without exposing plaintext PII.

Fully European: open-source inference

The Brain runs on European inference with open-source models — fully in the EU or on-premise, without data touching a US provider.

Built-in control

Transparency

  • A reasoning trace for every action: conditions checked, alternatives weighed, reasoning.
  • Visible to marketers and support — explainable to customers.
  • No black-box marketing.

Safety

  • Frequency caps: hard floors plus engagement-adaptive.
  • Deep sleep after repeated ignores; cooldown and quiet hours.
  • Anomaly detection with auto-pause and kill-switches (global, channel, flow, user).

Data & compliance

  • Its own Company-Brain per instance — no multi-tenant mixing.
  • Per-channel consent with timestamps; external data clearly marked as external.
  • Wallet is virtual only and immutably logged — BaFin-compliant.

Control

  • Human-in-the-loop: risky actions need your approval.
  • Gradual trust: autonomy is earned, not assumed.
  • A brake at any time — at every level.

Built GDPR-compliant; points are virtual with no cash-out (BaFin-compliant).

See how control and autonomy go together.

In the demo we show the reasoning trace, the safety layer and the trust levels live.