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Platform/Wallet & Loyalty
Wallet & Loyalty

Your points economy — clean, in one place.

GRVITY runs your points program in a single, auditable place: one immutable ledger, one consistent balance — no second wallet, no silent corrections.

See a demo →Full platform

Every entry lands immutably in the ledger — the balance stays consistent at all times.

How the wallet works
01

Credit

Fixed reason codes (signup, win-back, referral …) post cleanly.

02

Debit

Checkout debits and FIFO expiry run through the same ledger.

03

Reconcile

A daily consistency check reconciles balance and ledger.

What makes it safe

A ledger you can trust.

No second wallet, no silent corrections — every move is reasoned and auditable.

Immutable ledger

Append-only and idempotent — no update, no delete.

Fixed reason codes

Signup, win-back, referral and more — clearly priced.

FIFO expiry lots

Oldest credits expire first — fair.

Consistency check

Daily reconciliation of balance and ledger.

Outbox to your app

Notifications reliably, with retry.

BaFin-compliant

Virtual only, no cash-out.

Old world → New world

The old way — and the way with GRVITY.

Old worldPoint balances are spread across app and backend.
New worldOne ledger, one balance — in exactly one place.
Old worldCorrections happen silently by hand.
New worldEvery entry is reasoned, idempotent and immutable.
Old worldRetries risk double bookings.
New worldIdempotency keys prevent duplicates reliably.
In daily use

When it kicks in — concretely.

When
A customer completes an order.
↓ GRVITY
The debit runs through the same ledger — the balance stays instantly consistent.
When
A win-back action grants bonus points.
↓ GRVITY
A credit with reason code and expiry — booked cleanly as a FIFO lot.
When
Points expire.
↓ GRVITY
The oldest lots are debited first — fair and automatic.
One ledger

One authority for the balance — not two.

The wallet lives in the retention system, not in parallel in the backend. So there's exactly one state of truth — auditable down to the single entry.

  • GRVITY is the sole authority for the balance.
  • No update or delete on transactions.
  • Every entry with reason, source and balance snapshot.
  • Idempotency prevents double-posting on retries.

„Points you and your customers can trust."

Goes well with
Triggers & Events →Campaigns →Reasoning →

Give your loyalty a reliable foundation.

In a short demo we show credit, debit and expiry — live in the ledger.

See a demo →Talk to us