Loyalty & points
Loyalty that visibly pays off.
A loyalty program only works if it's reliable and transparent. GRVITY manages points and status in one place and rewards the right moments automatically.
Earn points, status rises — visible and reliable.
Why loyalty matters
25–95%
more profit from just a 5% increase in retention
Bain & Company
60–70%
chance of selling to an existing customer (new: 5–20%)
Marketing Metrics
5–15%
more revenue through personalization
McKinsey
The need
Points in spreadsheets, manual credits, an opaque balance — that breeds frustration, not loyalty.
How GRVITY solves it
01
One source of truth
Points and status are kept cleanly in one place.
02
Reward automatically
The right moments trigger rewards without manual work.
03
Communicate transparently
Everyone sees their balance and next step.
Moments GRVITY rewards
Automatic, transparent, at the right time.
Purchase threshold reached
An automatic status upgrade.
Points about to expire
A reminder with an incentive to redeem them.
Birthday
Bonus points as a small gesture.
Status almost reached
A nudge to make the next tier.
What you get
Points cleanly in one place
Rewards without manual credits
Status communicated transparently
No sprawl, clear rules
Old world → New world
The old way — and the way with GRVITY.
Old worldPoints spread across spreadsheets and tools.
New worldOne reliable source for points and status.
Old worldManual, error-prone credits.
New worldRewards happen automatically.
Old worldNobody knows their balance.
New worldThe balance is visible at all times.
In daily use
When it kicks in — concretely.
When
The fifth purchase is reached
↓ GRVITY
a status upgrade happens automatically.
When
Points expire soon
↓ GRVITY
GRVITY reminds with an incentive to use them.
When
A customer has a birthday
↓ GRVITY
bonus points are added.
What you're wondering
We have points in another tool — double upkeep?
No. GRVITY keeps points and status as one source of truth. What you reconcile by hand today runs in one place.
Aren't we giving away margin with rewards?
Rewards go to valuable moments, not via a blanket — and the balance is transparent, which reduces frustration and goodwill cases.
Built from these blocks working together
More solutions
Make loyalty reliable and visible.
We show you how your points economy runs cleanly in one place.